Close Alert Banner
Close Old Browser Alert Banner
Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.
Skip to Content

Brockville General Hospital Logo

Contact Us Main menu icon
 icon  icon  icon
  • Book a COVID-19 Test
  • Visiting
    • Accessibility
    • Contact Us
    • COVID-19 (Coronavirus)
    • Hospital Sites and Locations
    • Parking
    • Paying Your Bill
    • Provide Feedback
    • Safety
    • Schedule and Statutory Holidays
    • Staying Overnight
    • Wait Times
    Staying Overnight Page
    Staying Overnight
    View our Visiting Hours page
    Visiting Hours
  • Patient Care
    • Assault Response and Care Centre
    • Bloodwork
    • Cardiac Rehabilitation Program
    • Cancer Care
    • Clinics
    • Critical Care
    • Day Surgery
    • Diagnostic Imaging
    • Emergency
    • Finding a Doctor
    • Laboratory
    • Mental Health Program
    • Palliative Care Program
    • Patient Discharge Guides
    • Patient Records
    • Patient Referral Forms and Requisitions
    • Patient Resources
    • Patient Rights
    • Pediatric Community Programs
    • Pharmacy
    • Rehabilitation
    • Respiratory Therapy
    • Spiritual Care
    • Stroke Care
    • Surgical Program
    • Women and Children's Program
    View our Patient Care page
    Patient Care
    View our Women and Childrens Program page
    Women and Children's Program
  • Get Involved
    • Blood, Organ and Tissue Donation
    • Brockville and District Hospital Foundation
    • Brockville General Volunteer Association
    • Donate
    • Events
    • News
    • Patient and Family Advisory Council
    View our Donate page
    Donate
  • Careers
    • About Brockville and Area
    • Public Postings
    • Physician Recruitment
    • Student Opportunities
    View our Current Postings page
    Current Postings
  • Who We Are
    • Access to Information
    • Board of Directors
    • Brockville General Volunteer Association
    • Code of Conduct
    • Communications and Media
    • Contact Us
    • History
    • Hospital By-laws and Policies
    • Patient and Family Advisory Council
    • Patient Records
    • Policies
    • Public Disclosure
    • Publications
    • Redevelopment Project
    • Senior Leadership Team
    • Staff Login
    • Strategic Plan
    View our Board of Directors page
    Board of Directors
 
  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via LinkedIn LinkedIn
  • Open new window to share this page via Twitter Twitter
  • Email this page Email

Patient Experience Advisors

Show or hide navigation More

Default Interior Banner

“Driven by the needs of our community, we collaborate with our patients, their families and our partners to deliver the best health care experience.”

What is a Patient and/or Family Advisor?

A Patient and/or Family Advisor is a person who has had a recent experience (generally within 3 years) of being a patient, or is the family member of a patient, and is partnering with staff and physicians to provide direct input into policies, programs, and practices which affect patient care and services. The Patient and/or Family Advisor ensures that the voice of the patient is heard and influences planning and decision making on issues that affect patient care.

Patient Experience Advisors

In addition to our Patient and Family Advisory Council, we are committed to increasing the present number of Patient Experience Advisors to ensure the patient and family’s voice is heard throughout the organization in a variety of ways. The following are just some of the examples of where we see Patient Experience Advisors helping us enhance care:

  • Sharing your story.
  • Participating in committee work.
  • Participating in a quality improvement teams (e.g. discharge planning).
  • Participating on teams involved in facility design, renovations, and/or wayfinding improvements.
  • Reviewing and co-authoring online, audio-visual, and written materials.
  • Serving on the hospital's Patient Family Advisory Council.

For more information about applying to become a patient/family experience advisor:

  • Call the Patient Engagement Specialist at (613) 345-5649 ext. 51154.
  • Email: BGHPatientExperience@brockvillegeneralhospital.ca

 

 Additional information about patient and family-centred care
  • BGH's Patient and Family Advisory Council
  • Institute for Patient and Family Centred Care
  • Southeast Regional Cancer Program Patient & Family Council

 

 

Contact Us

Subscribe to this Page

Brockville General Hospital Footer Logo

© 2018 Brockville General Hospital

FeedbackA to Z ServicesStaff LoginMyBGHAccess to InformationContact UsSitemap
Design by eSolutionsGroup