The safety of our patients must remain our top priority, particularly during the era of the COVID-19 virus. However, research has proven that time spent with a loved one is vital to a patient’s recovery and well-being. See our visiting page before coming to hospital.
If you suspect you may have novel coronavirus (COVID-19):
COVID-19 self-assessment tool
For more information, visit the Leeds, Grenville and Lanark District Pubic Health Unit.
If you start to experience worsening symptoms, please visit your local emergency department.
Brockville Assessment Centre
- Located in the Brockville Memorial Centre, at 100 Magedoma Avenue, Brockville.
- People seeing assessment may self-present to confirm eligibility for testing and to receive an appointment time Monday to Friday from 10:00am to 5:30pm; and on weekends from 10:00am to 2:30pm.
- For more information, visit the Leeds, Grenville and Lanark District Pubic Health Unit.
- We post regular updates about the Assessment Centre on our Facebook and Twitter pages.
What's new at Ontario's COVID-19 assessment centres - updated October 13, 2020
We are currently experiencing a high volume of demand for COVID-19 testing. Please:
- First determine if you require a COVID-19 test by completing a self-assessment
- Do not seek testing at multiple COVID-19 assessment centres as this will result in delayed access and delayed test results for all. If you have already booked an appointment at an assessment centre and can no longer make it, please cancel and rebook your time so others who need a test can be seen.
This is important to ensuring those in need can receive timely access to testing and timely access to test results.
As of Tuesday, October 6, you will need an appointment to get a test at all assessment centres. Prior to booking your appointment with us, please review the eligibility information below.
Who should be tested at a COVID-19 assessment centre?
Based on the Ontario Government’s current COVID-19 testing guidelines, we are assessing individuals for COVID-19 testing based on the following:
1. Individuals with symptoms of COVID-19*
2. Directcontacts of confirmed COVID- 19 cases** identified as:
- A household contact (note this does not include contacts of contacts such as a friend of someone in your household)
- Directed or recommended by public health via contact tracing or outbreak investigation
- Notified via the COVID Alert app
In addition, the following groups are eligible for testing at assessment centres regardless of the presence of symptoms. Currently, these are:
- Workers in long-term care homes every two weeks. Workers in long-term care homes should not be tested more frequently than every two weeks unless directed by public health in an outbreak setting.
- Essential caregivers visiting a long-term care home
- Residents or workers in homeless shelters, or other congregate settings. A list of congregate settings is outlined in guidance from the Ministry of Health.
- Pre-operative patients prior to receiving general anaesthesia and cancer patients receiving therapy as outlined in guidance from the Ministry of Health.
- International students who have passed their 14-day quarantine period, or who have developed symptoms within their 14-day period (breaking quarantine to get a test is not encouraged but assessment centres will not turn symptomatic individuals away).
- Farm workers
- Indigenous communities
- Individuals who need testing for international travel clearance (note: this is an interim measure.
Please check Ontario.ca/covidtest to ensure you have the most current information).
Groups of people who are eligible for testing at assessment centres regardless of their symptoms may change from time to time. You should confirm your eligibility for a COVID-19 test with your health care provider before seeking testing.
*Children are eligible for testing when they fulfill the following symptoms:
- Are recommended for testing by the local public health unit
- Are exhibiting new/worsening symptoms of:
- Fever and/or chills
- Cough
- Shortness of breath
- Decrease or loss of smell or taste
- Exhibiting 2 or more of the following new/worsening symptoms:
- Sore throat
- Runny/Stuffy nose
- Headache
- Nausea/Vomiting/Diarrhea
- Fatigue, lethargy, muscle aches or malaise
- You must screen for COVID-19 every day before going to school / child care. Use the school screening tool to help make this decision.
**If an asymptomatic close contact tests negative, they must remain in self-isolation for 14 days from their last exposure to the case. If they later become symptomatic within the isolation period, they should be re- tested.
The only exception is if the individual was alerted to a possible exposure by the COVID Alert app, then they must isolate until they receive their tests results. If the results are negative, they are required to self- monitor for 14 days from when they received the alert. If they later become symptomatic within the isolation period, they should be re-tested and self-isolate until they receive their test results.
Examples of who would not be eligible for testing
Please note, the following are examples of individuals do not meet testing eligibility criteria:
- Asymptomatic individuals seeking workplace testing outside of outbreak investigations or government requirements
- Other members of the family that do not fit the current COVID-19 testing guidance (those without eligible symptoms or who are not a contact of a confirmed COVID-19 case).
- Asymptomatic close contacts of an individual with symptoms compatible with COVID- 19, unless the individual is confirmed as COVID -19 infected
- Asymptomatic contacts of case contacts (close contacts of an individual who is a contact of a confirmed case of COVID-19, unless the individual is confirmed as COVID-19 infected)
- Asymptomatic sports team member testing unless referred by public health
When visiting a COVID-19 assessment centre
When visiting the COVID-19 assessment centre, please follow public health measures, including wearing a face covering and maintain physical distance from people outside your household or social circle.
Frequently asked questions
Myself or my loved one is entering a long-term care or retirement home and require a test. How do I schedule a test?
- If you or your loved one are entering a long-term care home, your placement coordinator will make arrangements for you to be tested at home by a paramedic, OR
- If you or your loved one are entering a retirement home, please contact Public Health at 1-800-660-5853 ext. 2222. They will make these arrangements for you to be tested in your home by a paramedic.
Myself or my loved one is frail or has mobility issues. It is difficult for me to attend the Assessment Centre for a COVID Test. What should I do?
- If you or your loved one is frail or has mobility issues, please contact Public Health at 1-800-660-5853 ext. 2222. They will make these arrangements for you to be tested in your home by a paramedic.
I've been told I need to self-isolate? What does that mean?
- If you are caring for or living with someone who has the virus, you are considered a ‘close contact’. The Leeds, Grenville and Lanark District Health Unit (613-345-5685) will give you special instructions about how to monitor your own health, what to do if you start to feel sick and how to contact them. Be sure to tell health care providers that you are a close contact of someone with COVID-19. For more information, visit Public Health Ontario's self-isolation guide for caregivers, household members and close contacts.
What can I do to help to protect my loved ones from COVID-19 or other infectious diseases?
To reduce the spread of germs including Influenza (flu), stomach bug (Norovirus) and the novel Coronavirus (COVID-19) Public Health recommends that you:
- Wash your hands often with soap and water, or use hand sanitizer
- Avoid touching your eyes, nose, and mouth unless you have just washed your hands with soap
- Cover your cough and sneeze with a tissue or into your arm, not your hand
- If possible, stay home if you are sick
- Avoid visiting people in hospitals or long-term care centres if you are sick
- Learn how you can help to stop the spread of germs and viruses
- Get your flu shot
Preventing the spread of misinformation
Stay up-to-date from credible resources:
- Leeds, Grenville and Lanark District Public Health Unit
- Public Health Ontario
- Ministry of Health
- Government of Canada
- The Mother's Program
Updated October 2020
Contact Us
Brockville General Hospital
75 Charles St., Brockville, ON K6V 1S8
Phone: 613-345-5649
Fax: 613-345-3529
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