COVID-19 (Coronavirus)

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Please note we have implemented visiting restrictions.

If you suspect you may have novel coronavirus:

COVID-19 self-assessment tool

If you are feeling unwell with any of the following symptoms:

Fever, new cough or difficulty breathing (or a combination of these symptoms)?
Muscle aches, fatigue, headache, sore throat, runny nose or diarrhea? Symptoms in young children may also be non-specific (for example, lethargy, poor feeding).

And have experienced any of the following:

Have you travelled outside of Canada in the last 14 days?
Does someone you are in close contact with have COVID-19 (for example, someone in your household or workplace)?
Are you in close contact with a person who is sick with respiratory symptoms (for example, fever, cough or difficulty breathing) who recently travelled outside of Canada?

If you answered yes to these questions, you should seek clinical assessment for COVID-19 over the phone.

The majority of COVID-19 illnesses are mild. A clinician can help guide whether you will require further care or potential testing in person. Please use one of the following options:

Contact your primary care provider (for example, family doctor). Let them know that you have used this self-assessment tool.
Contact Telehealth Ontario at 1-866-797-0000 and speak with a registered nurse. Let them know that you have used this self-assessment tool.

If you start to experience worsening symptoms, please visit your local emergency department. Call before you go and let them know you have used this self-assessment tool.

If you answered no to these questions, it is unlikely that you have COVID-19.

You should:

Continue to monitor your health for a full 14 days after your return to Ontario or have contact with someone who is ill. If you develop any new symptoms, please seek clinical assessment and testing for COVID-19.
Learn more about self-monitoring.

How do I self-isolate?

If you are caring for or living with someone who has the virus, you are considered a ‘close contact’. The Leeds, Grenville and Lanark District Health Unit (613-345-5685) will give you special instructions about how to monitor your own health, what to do if you start to feel sick and how to contact them. Be sure to tell health care providers that you are a close contact of someone with COVID-19.

For more information, visit Public Health Ontario's self-isolation guide for caregivers, household members and close contacts.

How can you protect yourself and your loved ones?

To reduce the spread of germs including Influenza (flu), stomach bug (Norovirus) and the novel Coronavirus (COVID-19) Public Health recommends that you:

Wash your hands often with soap and water, or use hand sanitizer
Avoid touching your eyes, nose, and mouth unless you have just washed your hands with soap
Cover your cough and sneeze with a tissue or into your arm, not your hand
If possible, stay home if you are sick
Avoid visiting people in hospitals or long-term care centres if you are sick
Learn how you can help to stop the spread of germs and viruses.

It is still recommended to get your flu shot if you haven’t already as the flu virus is still circulating in the community.

Delivering items to loved ones

We know it is very difficult to be separated from your loved ones anytime, and especially during the COVID-19 pandemic. We appreciate that you may want to deliver items, too. Unfortunately, staff at Brockville General Hospital (BGH) are only able to assist with distributing essential items at this time.

Essential items include,

Glasses
Hearing aids
Dentures
Medications

How you can drop off items:

Essential items must be placed in a plastic bag.
Please label the bag with the recipient’s name clearly legible.
If possible, provide your loved one’s room number.
Food deliveries are not permitted.

For Charles Street site,
Items are to be dropped off at the main entrance, off of Charles Street, with the staff at the screening desk.

For Garden Street site (only urgent deliveries will be accepted),
Items are to be dropped off at the entrance located near the parking lot, with the staff at the screening desk.

Preventing the spread of misinformation

Stay up-to-date from credible resources:

Updated on March 25, 2020