Strategic Plan

Your team at Brockville General Hospital is always working to strive for excellence. Our multi-year strategic plan reflects our commitment to our patients, clients, their families, our community, and ourselves.

Our mission

Driven by the needs of our community, we collaborate with our patients, their families and our partners to deliver the best healthcare experience.

Our vision

Achieving excellence together.

Our values

We believe…

• Together, we are accountable to deliver excellent healthcare.
• Everyone deserves compassion and respect.
• Professionalism matters: be proud and be actively present.
• Teamwork is key to our success.

When each of us live these values, we fulfill our mission with integrity and move closer to achieving our vision.

BGH is always listening. Our multi-year strategy was developed with input from all of our key stakeholders, including our patients and their loved ones. To ensure a patient-centred experience, we regularly enlist the support of our Patient and Family Advisory Council, and we collect patient feedback through our patient relations processes, which include regular patient surveys, community feedback and more.