Patient Transportation Services

Discharge time from the hospital is prior to 11 a.m. In the event that family or friends are unable to assist with transporting a patient home, there are several options available. The following list represents some, however not all, available options for patients. 

Please note, patients are responsible for the cost of transportation. 

Taxi

  • City Taxi: 613-345-5888
  • Executive Taxi: 613-342-2000
  • Jim's Taxi: 613-925-9000

Elite Transfer Service

This service offers non-emergency patient transfer by wheelchair, Broda chair, powered stair chair, or stretcher. 

Hours of service:

  • 6 a.m. - 6 p.m. Regular operating hours
  • 6 p.m. - 11 p.m. After hours pricing 

Accepted payment methods

  • Credit card 
  • E-Transfer
  • Cheque 
  • Contract billing 

Hülpr

The professional team offers high-quality rides and accompaniments to support a wide range of needs. The service can accommodate patient transports via wheelchair, Broda chair, stretcher, and stair chair. Long distance travel, including outside of Ontario, is available. 

  • Availability: 24 hours a day, 7 days a week
  • Contact: 613-329-0484
  • Website: www.Hulpr.ca

Accepted payment methods

  • Credit card 
  • Direct bill
  • E-transfer 
  • Monthly invoicing 
  • Contract billing 

Lanark Transportation

Provides transportation to residents of Lanark County and the Town of Smiths Falls and can serve patients on discharge from hospital.

Advance booking is recommended and should be arranged as early as possible.

Paratransit

Available to registered residents of the City of Brockville who have a mobility or cognitive disability. Service is provided within the municipal boundaries.

Rides must be booked a minimum of 24 hours in advance.

Priority Patient Transfer Service

Provides non-emergency patient transfer by wheelchair, Broda, and stretcher.

Patients should speak to the unit clerk, who can assist with obtaining a quote and booking the service.

Booking is recommended the day before discharge or early on the day of discharge.

Accepted payment methods

  • Credit card 
  • Contract billing 

Senior Support Service – Lanark, Leeds, and Grenville Transportation

Provides transportation services for eligible residents.
For information about transportation availability and costs, please contact:

Quality Patient Transfer Service

Provides non-emergency patient transfer by wheelchair, Broda chair, powered stair chair, or stretcher. 

Accepted payment methods

  • Monthly invoice (by mail or e-mail)

Disclaimer

The transportation providers listed on this page are provided for information purposes only. Inclusion on this list does not constitute an endorsement by Brockville General. Patients and families are encouraged to select the transportation provider that best meets their individual needs.