Come and volunteer in the newest unit in the hospital! Volunteers support patient care and staff in the space.
Shift length: 3 hours
Brockville General Volunteer Association

The Brockville General Volunteer Association gives volunteers the means and ability to contribute by connecting their passion, strengths, and skills to healthcare needs which enhances support within the Brockville General community.

Dedicated volunteers support our patients and their friends and family in many different ways.
- Volunteers are the first people to greet visitors and patients at the main entrance. Volunteers can assist visitors on how to get to where they are going and which elevator to take.
- Volunteers provide a comforting presence for those in need, and a listening ear for those who seek to share.
- In Cardiac Rehab, volunteers monitor blood pressure and support patients during their recovery programs.
- In the Emergency Department, it’s the volunteers who ensure those in the waiting area are attended to and will comfort patients when they are waiting for assessment.
- Volunteers provide encouragement in physiotherapy, offer peer support to stroke patients, and ensure a safe departure for Day Surgery patients leaving the building.
- Volunteers run the cafe and gift shop, with all the money going back into the hospital.

Volunteering is good for you
Volunteering benefits your physical and mental health with important activities and increased social interaction. It’s an opportunity to learn new skills, help others and have fun. When you volunteer for health, you give time for yourself, the hospital and greater community.
See below all the ways volunteers contribute to the Brockville General.
If you are interested in learning more fill out the online volunteer application form and we’ll be in touch!
Becoming a volunteer
All Volunteer applications are being reviewed and acknowledged, however, we are not actively taking on new Volunteers at this time. If you are looking for an immediate volunteer opportunity, we encourage you to check out the needs of other great organizations in the region at the Volunteer Centre in Brockville.
We accept volunteers based on the successful completion of the screening process and our ability to find a position that matches the skills and availability of the applicant. Completion of the application process does not guarantee placement at Brockville General.
Learn more about the steps to become a volunteer with us and then fill out our online volunteer application form.
What our volunteers do
Our volunteer association members work in many areas of the hospital. Each year, more than 200 men, women and teens donate their time, talents and skills to Brockville General to support patient care and make an impact in their community. See below for a list of ways you can get involved.
Volunteers with Cardiac Rehabilitation help staff monitor patients in their individual exercise programs.
Shift length: 3 hours
Volunteers with Day Surgery prepare refreshments for patients, transport patients to the exit upon discharge and perform other assigned duties as directed by staff.
Shift length: 3.5 hours
Volunteers at Eleanor's Café serve snacks and drinks to visitors, staff and patients, and keep the café stocked with supplies.
Morning shift length: 3.5 hours
Afternoon shift length: 3 hours
Emergency Room & Waiting/Triage Area
Volunteers move between the waiting area/triage and the Emergency Room providing patients and family members with refreshments, blankets and comfort.
Shift length: 3-4 hours
Volunteers sell gifts, clothing, toys and serve the public to find the perfect gift!
Shift length: 3.5 hours
Volunteers with the Information Desk provide directions, answer questions about hospital service locations and organize patients when they register at the hospital.
Shift length: 3 hours
Volunteers will be interacting with inpatients in the unit, facilitating social activities or conversation to provide meaningful engagement. Volunteers will support regularly scheduled activities and certain organizational activities. Training will be provided by the unit staff before Volunteers work with inpatients.
Shift length: dependent on the needs of the unit, evenings and weekends
Volunteers with Palliative Care are specially trained to take care of patients in the community and in hospital in the Palliative Care unit.
Volunteers attend a 30 hour course before working with Palliative Care patients and families.
Shift length: Dependent on the patient's needs
Volunteers visit patients, provide company, engage in conversation and activities.
Shift length: 1-2 hours
The Volunteer Association partners with St John Ambulance who assess and provide insurance coverage for pet therapy teams who wish to visit the hospital and other locations in the county. For more information about becoming a pet therapy team contact sjalgl.therapydog@gmail.com
Volunteers support patients and staff with rehabilitation activities either on in-patient units or the out-patient clinics.
Shift length: 2 hours
Returning college and university students need to make contact with the Coordinator of Volunteers at 613 346 5649 ext. 52028 or email erogers@brockvillegeneralhospital.ca before the end of March, if they wish to volunteer during the summer months. New students need to complete a police record check, submit two personal references and be passed by the BGH Occupational Health team before they can begin volunteering. Previous students who have volunteered will be accepted back without renewing their application.
Volunteers deliver drinks and cookies to patients, visitors and staff on the A2 & A3 units.
Shift length: 2 hours
Volunteers create baby baskets for families that have just given birth.
Shift length: Baskets required as needed
Volunteers assist the public around the hospital, answer questions about the hospital and the current construction work, help with paying for parking tickets. If you enjoy being busy, on your feet and helping people, then this role is for you!
Shift length: 3 hours
Hours of operation
Our office is open from Monday to Friday, 8 a.m. – 4 p.m. Please contact us to arrange an appointment
Contact Us
Brockville General Hospital
75 Charles St., Brockville, ON K6V 1S8
Phone: 613-345-5649
Fax: 613-345-3529
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