Patient Relations

Please provide your feedback about your experience at Brockville General Hospital. We want you to feel comfortable about the care you receive during your stay. To support your care, we developed a Patient Bill of Rights.

Have a compliment?

Compliments about your patient experience are always welcome. If an aspect of your hospital care was exceptional, or if you'd like to recognize a member of your health care, please let us know.

How can we improve?

Please let us know how we can improve. We appreciate hearing about ways that we could improve the services we provide.

Have questions about your care?

Please feel free to ask your nurse or health care team members questions at any time. If you have further questions, issues, or concerns that weren't answered, please ask to speak to the Charge Nurse or the Unit Manager.

If your concerns are still not resolved or you aren't sure who to speak to, please contact us.