Quality Improvement Plans

At Brockville General, we believe in achieving excellence together. We are driven by the needs of our community, and we collaborate with our patients, their families, and our partners to deliver the best healthcare experience. Over the past year, we have focused on patient and family-centred care as well as our workplace culture. We are proud that this was recognized by Accreditation Canada in their December 2023 survey report:

“At the core of Brockville General’s vision and strategy is a commitment to exceptional patient and family-centred care. Most patients and families interviewed expressed a high level of satisfaction with their care, noting the professionalism, respect, and compassion of staff. This is confirmation that these core values are embedded in the culture of our organization.”

We are pleased to offer this 2024-25 QIP as our commitment to our community, patients, and healthcare workers.